Card Control

Manage your Debit Cards

Through Online or Mobile Banking, enable or disable your debit card instantly!  Plus, report a lost or stolen card to initiate a workflow to protect your account!

Benefits of Card Controls:

  • Available 24/7/365
  • Accessible through Online or Mobile Banking (no need for a secondary app!)
  • Enable or disable your debit card instantly
  • Report a lost or stolen card
  • Order a replacement card
  • Activate new cards
  • NEW! Setup alerts to keep your card protected

Enable/Disable your Card:

  1. Login to Online or Mobile Banking
  2. Go to Card Management to select the card you wish to manage
  3. You can choose to lock or make your card active by toggling the button or choose any functions from the menu
  4. Note: if you have automatic payments coming from this debit card, you must keep your card turned ON or else it will decline the payment!

Alerts & Protections:

For ultimate protection, enable text or email notifications on transactions... or automatically block items!

  • Locations
    • International
  • Merchant Types
    • Age restricted
    • Department store
    • Entertainment
    • Gas Station
    • Grocery
    • Household
    • Personal Care
    • Restaurant
    • Travel
  • Transaction Types
    • ATM
    • eCommerce
    • In-Store
    • Mail/Phone Order
    • Recurring
  • Spending Limits
    • Transaction Amounts
    • Monthly Spending

Report Lost/Stolen Card:

If you select Report Lost/Stolen, your current debit card will be immediately deactivated; this is irreversible!  Once it's flagged as lost/stolen, your card cannot be reactivated if found!  A new card will then be automatically ordered for your account; you will see it in 7-10 days and it will have a new 16-digit number.  If you need a different form of payment in the meantime, please contact us.

Order a Replacement Card:

If you choose Reorder Card, a replacement card will be automatically ordered for your account.  The replacement card will have the same 16-digit card number.  You would use this feature if your current card is damaged or becoming difficult to use.  You will be charged a $10.00 replacement fee.

Activate a Card:

If you receive a new card, you may use this feature to activate your card (without calling the number provided).  However, you must still set a PIN on your card by calling (800) 290-7893 or using it at an ATM.

For Debit Card questions during regular business hours please call: (320) 859-2101

Activate your Debit Card or set PIN: (800) 290-7893

Report your Debit Card lost, stolen, or fraudulent activity: (888) 297-3416